Site staff are the people who need to complete training for a site. Inviting them gives them access to the Training Portal and nothing else.
Step 1: Open the site and go to Staff
Only the site's Premises Controller, a BRP or the Owner can add staff.
Step 2: Add the person
Enter their name and email and click Add. They receive an invitation email with a link to set up their login.
What the invitation looks like to them
The email explains who invited them and why, and links to a short sign-up. Once they've set a password and paired an authenticator app, they land in the Training Portal with their videos waiting.
Reminders
If someone hasn't accepted, PROVA sends reminders automatically: a nudge shortly after the invite, then a series in the weeks that follow until the 30-day deadline, with a few more once they're overdue. You don't need to chase them by hand. Reminders stop as soon as they accept, or if you remove them.
Resending an invitation
Open the staff member and click Resend. This sends a fresh link straight away.
Removing someone
Open the staff member and choose Remove. Their training record is kept for your history. If they work at other sites in your organisation you'll be asked whether to remove them from those too.